30-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to subscription purchases and renewal charges. Your statutory consumer rights, including any longer refund rights required by law, are not affected.
How to request a refund
Our payment provider and Merchant of Record, Paddle, processes refunds. Visit paddle.net to request a refund using the email address and order details from your purchase.
You can also contact hello@vibechooser.com for assistance. Include your purchase email, order reference and order date so we can help identify the payment. Do not send card numbers or banking credentials.
Refund processing
Paddle handles approved refunds to the original payment method. The time until funds appear depends on Paddle, your payment provider and your bank. For the applicable processing terms and further assistance, see Paddle’s Refund Policy.
Subscription cancellation
You can stop future renewals using Manage billing in your LaunchPulse Profile tab or by contacting Paddle at paddle.net. Cancellation and a refund request are separate actions; when requesting a refund, let Paddle know if you also want to cancel future renewals. Without a refund, cancellation normally leaves Pro access available until the end of your paid period.